Skip to main content
Webcare Help Centre Help Center home page Webcare Help Centre
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Webcare Help Centre
  2. Knowledge Base

Knowledge Base

Client

  • My Notes (Add, Update, Delete)
  • My Notes (Clients)
  • Add New Client
  • Essential Information
  • Client Dashboard
  • Client Side Menu Bar
See all 15 articles

Staff

  • Add New Staff
  • Access and Edit Staff Details
  • Communications - Staff
  • Staff Qualification/Experience
  • Manage Staff Logins
  • Assigning a Role to a Staff Member
See all 8 articles

Facility

  • Facility
  • Add New Facility
  • Facility Roster
  • Creating a Shift and Shift Template
  • Staff Roster Timesheet - Submission/Reconciliation

Schedule and Roster

  • Client Schedule

Communications

  • My Communications - Staff and Client
  • Notify Staff
  • Staff Messages

Administration

  • Administration Overview
  • Archived Client List
  • Archived Client Service List
  • Archived Staff
  • Administration - Clients
  • Adding a Client Type
See all 11 articles

Security

  • Manage Permissions - My Notes
  • Role Manager
  • Manage Permissions - Permission Manager
  • Manage Permissions - Client
  • Manage Permissions - Staff
  • Manage Permissions - Staff (Own)
See all 12 articles

Documents

  • Manage Documents
  • Manage Permissions - Document Library
  • Uploading Multiple Documents
  • Export To Spreadsheet
  • Edit and Create Microsoft Office documents in Webcare

Reporting

  • Generating a General Report
  • Generating a Variance Report
  • Generating a Global Report
  • Grouping a Report
  • Adding and Removing Columns to a Report
  • Staff Scheduler Reconciliation
See all 9 articles

Alerts and Views

  • Add Images to Announcements
  • Creating Your View
  • Generate Email Alerts
  • Filtering Information
  • Setting up Custom Alerts for Incidents
Webcare Help Centre